ETHICAL. RELIABLE. COMPREHENSIVE.
Box office services that leave you free to deliver successful events.
About

Who we are

Established in 2009, 180 Box Office is a full-service, end-to-end box office agency. We offer support in communications, ticketing and customer services for events large and small, allowing them to focus on doing what they do best: creating amazing, unforgettable events.

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Box office assistant helping a customer
SERVICES

What we offer

For every event – from large-scale festivals like the world-famous Edinburgh Festival Fringe, to community events such as the Biggar Little Festival, to popular occurrences such as Northamptonshire’s Flying Legends air show – we provide high-quality services and hands-on support to both our clients and their customers, backed up by reliable, state-of-the-art ticketing software to handle even the busiest moments.

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Our services



End-to-end box office and event sales services, leaving you free to focus on your event.



White-label products – including online and in-person box office facilities – to easily accommodate your branding, giving your customers a single point of contact instead of diverting to third parties.



A simple and friction-free ticketing experience for the customer, making it as easy as possible to buy a ticket, access the event and have any queries answered.



Direct-to-customer ticketing, including e-ticketing.



A reliable team of expert, experienced staff, available all year round, who can support large ticket releases, phone sales, customer services and on-site staffing.



Marketing and audience development insight, supported by our in-depth knowledge of audiences across a range of events in Edinburgh, Scotland and the UK.



Provision of kit, from full-service box offices to pop-up kiosks and ticket collection points.



A focus on forming long-term relationships to develop collaborative, multi-year strategies, building engagement and sales.



And much, much more. Get in touch to discuss how we can best help you.
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TESTIMONIALS

Our clients

Don't just take our word for it – find out more about the services we've provided for festivals and events organisers across the UK, in their own words.

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Box office services that leave you free to deliver successful events.

TALK TO US